Integration against different platforms simultaneously

easy users

Zylinc's core expertise is to develop flexible software solutions (attendant console, PC- and telephony applications), which is easy to customize to your company's existing systems and business processes.

 

Our software is able to integrate to several different platforms at the same time. E.g. our calendar synchronization runs against three different platforms: Microsoft Exchange, Lotus Domino and Groupwise. Consequently, our solutions can run in a mixed environment. Furthermore, we integrate against the major PBX platforms: Cisco, OCS, Avaya, Nortel and SUT.

 

Simple roll-out, updating and maintenance

Our software is easy to implement and update. The roll-out of our solutions - e.g. our switchboard (ZyCall Switch) or our resource- and planning tool (ZyDesk Operator) - takes place centrally. The system is easy to update, which also happens centrally. Moreover, we have made it simple to maintain the system with automatic updating. A web portal is used for configuration and maintenance.

 

Additional advantages:

  • we are not a single point of failure, as our solutions runs in parallel with the company's existing IP telephony solution
  • in general our products can be virtualized
  • buying one of our solutions enables extension with more of our solutions - without the need for more servers