Benefits for the customers
Zylinc bridges BroadWorks and the enterprise IT infrastructure, providing full switching and attendant console facilities, and enabling synchronization of AD/calendar with the Broadworks Directory information. This way, Zylinc is solving the traditional problem associated with hosted solutions – integration with calendar, directory, CRM and other IT systems and databases.
Rather than buying, maintaining and integrating VoIP and unified communications products from various suppliers and operating these on-premises, enterprises may opt for a cloud-based solution from a telecom offering BroadWorks Powered by Zylinc.
Benefits for the telecom service providers
For its cloud-based solution, Zylinc employs a combination of BroadWorks Xtended API and standard SIP technology, simultaneously providing the telecom operator full control over third party access, optimum use of network resources, and access to additional advanced facilities on top of the telecom’s existing solutions.
With the combination of Zylinc’s and BroadSoft’s solutions, the telecom provider is able to offer the customers the possibility of buying hosted unified communications solutions in the cloud and this way get the full benefit of CaaS (Communication-as-a-Service) as well as SaaS (Software-as-a-Service).