Liberation

Technology

- LT is the new IT!

Zylinc’s products are created to fit companies’ need for bridging. Bridging between the company’s customers and the people working to service them. Bridging between employees. Bridging between different systems and types of data. Bridging between technologies. Liberating technology.

Attendant Console

The switchboard is the company’s face. So it’s crucial that customers are serviced quickly, politely, and efficiently. It’s also important that the switchboard works well as a tool. ZyCall Switch is developed in cooperation with experienced receptionists and fulfills needs both outside and inside the company.

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Zylinc Attendant Console

The switchboard is the company’s face. So it’s crucial that customers are serviced quickly, politely, and efficiently. It’s also important that the switchboard works well as a tool. ZyCall Switch is developed in cooperation with experienced receptionists and fulfills needs both outside and inside the company.

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Zylinc Service Center

– unifies the best from two worlds: The professional switching solution and the advanced contact center.

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Zylinc Eventboard

Zylinc Eventboard is a tablet application that shows meeting room availability and enables direct booking on the tablet.

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Contact Center

The customers are valuable to the company. That’s why it’s important that you service the customers quickly and efficiently, making their contact with your sales department, customer service, it help desk etc. a great experience. Also it is important that you make optimal use of company time and knowledge.

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Zylinc Contact Center

With Zylinc Contact Center you can service your customers quickly and efficiently to give them a positive experience when they contact your sales department, customer service, IT help-desk, etc.

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Zylinc Service Center

Zylinc Service Center unifies the best from two worlds: The Attendant Console solution and the advanced Contact Center.

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Mobile Employee

Company employees are increasingly mobile. This makes it important that information is available everywhere, giving employees access to information on the go. And making information about their availability accessible to customers and other employees.

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Zylinc Mobile Operator

Zylinc Mobile Operator gives mobile employees an overview of the colleagues’ availability directly on their smartphone or tablet.

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Zylinc Forwarding

Fast and precise forwarding of calls based on calendar data, internal rules or directly from the phone.

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Zylinc Mobile Presence

Zylinc Mobile Presence increases the efficiency of Skype for Business for companies with mobile users.

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Stationary Employee

Stationary employees are the basis of most companies. They typically perform company core tasks or the staff functions that keep the company together. To act efficiently relevant information must be accessible, for example information on their colleagues’ availability and calendars.

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Zylinc Time

Studies show that more than every third call is in vain. This is a costly waste of time, but is easy to avoid, if employees’ calendars, appointments, messages etc. are more accessible. cell phones.

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Zylinc Operator

Zylinc Operator is the ideal way of managing the copany’s IP-phones in project groups, secretary functionalities and other places in the company with the need of an efficient collaboration tool.

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Zylinc Mobile Presence

Zylinc Mobile Presence enables you to see the availability of all employees, even on their cell phones.

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Zylinc ID

Zylinc ID is a pc-based solution, which – based on the caller’s number – can do a look up in e.g. the company CRM system and display relevant information such as name, company, department, and address.

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Zylinc Forwarding

Fast and precise forwarding of calls based on calendar data, internal rules or directly from the phone.

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Zylinc Eventboard

Zylinc Eventboard is a tablet application that shows meeting room availability and enables direct booking on the tablet.

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