All Enterprise knowledge at your hand

easy users

Our software (attendant console, PC- and telephony applications) gathers and connects data from the entire Enterprise, and makes it available to you whenever you need it. Thus, you save time searching for information on colleagues and customers, and have a constant overview of your colleagues' presence.

 

Our solutions is based on your needs

We develop user-friendly and flexible products, which are easy to use and customize to your needs. E.g. we have involved experienced receptionists in the development of our switchboard. Thus, we have ensured that the receptionist can customize the switchboard to her/his needs as well as Enterprise business processes. The receptionist can also use the shortcuts that she/he is used to from other switchboards. 

 

Quote from customer case: PR electronics has replaced the company's 15 year old, analogue switchboard with Zylinc's switchboard, ZyCall Switch. The six receptionists at PR electronics' Danish headquarter was soon accustomed with the new switchboard from Zylinc, and they are particularly enthusiastic about the advanced search functions in the switchboard. Click here to read the case.

 

 

Your work day will be easier with:

  • quick access to knowledge in the entire Enterprise
  • overview of your colleagues presence and calendar
  • information on customers - before answering customer calls
  • satisfied customers appreciating personal service instead of being transferred to several employees

 

Customer case:

” It is imperative for us to have a system that covers our everyday needs of knowing who is present, who can answer the phone, and when. Zylinc’s colleague and resource overview product, ZyDesk Operator, fulfills these demands perfectly and here and now we do not need anything more”, says Henrik Bøystrup, IT Manager at Sydbank, which is Denmark’s fourth largest bank. 

Click here to read the case.