ZyDesk

PC-based switch is an efficient communications center

PC-based communication solution enhancing customer loyalty, collaboration and efficiency of every corporate knowledge worker.

PC-based switch turns your pc into an efficient communications center with switching and forwarding capabilities. You can immediately see who is calling, you have automatic access to relevant customer information, you can check any colleague’s presence and availability, you can answer and reroute their calls and much more. These rich facilities and functions enable all employees to provide a personal, precise and efficient service towards customers and colleagues.

PC based switching

Mobile Presence.en

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Zylinc enriches the Microsoft Lync Server 2010 for companies with mobile users.

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Save 25 seconds on each call

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ZyDesk Time is a collaboration tool bringing data from the entire company to your desktop - ready for you when the phone rings, or you have to make a call.

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Complete switching functionality on your pc for strengthen collaboration and better customer service

zydesk-operator

Complete switching functionality on your pc for strengthen collaboration and better customer service
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Fast and precise view of who is calling

zydesk-id

A pc-based solution, which - on basis of the caller's number - can look up in e.g. CRM, and show relevant information such as name, company, department, address, before you answer the phone.

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Efficient communication when it’s urgent

zydesk-attention

ZyDesk Attention gets the attention when it is urgent. Easy and safe alarm and text messages in an emergency.

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Save time on every call. It is easy and comfortable from your pc

zydesk-dial

Call directly from your pc - it's where you have all your data. By calling directly from your pc, you save time. Furthermore, you are sure to call the right number.

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