Call center

Call centera supplement to strengthen collaboration

Save time and money with Zylinc’s communication and collaboration solutions for your IP phone system.

 

The ZyView software portfolio transforms your IP phone into an efficient communications center enabling you to direct calls, check calendars and availability of your colleagues, see who is calling, etc.   

 
ZyView is a must for companies that want to enhance collaboration, productivity and customer service levels. ZyView is an excellent supplement to the corporate contact center. 

Attendant console, contact center, call center

See your calendar and make appointments by phone

zyview-time
With ZyView Time you can see your calendar and your colleagues' in the telephone display during calls.

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See who is calling before answering

zyview-id
ZyView ID is an efficient solution enabling you to see the caller's identity in your telephone display. The application not only displays information about telephone number but also other relevant information from the company database.

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Show accessibility with the phone

zyview-absence
With ZyView Absence and a few keystrokes on your IP telephone you are able to enter a number of standard events such as "at meeting", "on vacation", etc.

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