Do you want unified communications to support important business processes where communication is critical?
Do you want do provide better and more efficient customer service?
Do you want to use your organization’s resources more efficiently?
Do you want to re-use information that already exists in your organization’s systems?
Zylinc develops market-leading products for switchboards, receptions, and all types of call centers, service centers, etc. – for both mobile and stationary employees.
All Zylinc products are open and made to fit organizations’ needs for bridging: Bridging between your organization’s users/customers and the people who work to service them. Bridging between your employees. Bridging between your different systems and different types of data. Bridging between technologies. That’s why we say that Zylinc is liberating technology.
His objective was to establish a company that would operate on the cutting edge of unified communications, developing and delivering innovative business solutions based on the convergence of IT and communications.
Since its incorporation, Zylinc has been growing rapidly, and it has frequently been on Danish financial newspaper Børsen’s list of Denmark’s fastest growing companies.
Zylinc has succeeded in attracting highly skilled employees with peak competencies within relevant technologies.
Morse is chairperson of Entrepreneurship Ventures Inc., Chair in Entrepreneurship, Innovation, and Competitiveness at Delft University of Technology (Netherlands), and visiting professor at ESADE Business School (Spain).
“Zylinc is one of the most promising companies I’ve come across. The company has already established itself as a highly profitable and viable venture with a unique value proposition. The company has never been in red; it has no debt and never received any external funding. This is rarely seen, and is the hallmark of a world-class management team. René has done it before, and he knows how to achieve global success. He has formed an A-team with an A-idea.
Zylinc addresses the accelerating pain of enterprises: How to boost the effectiveness of customer service while saving costs. For many companies today, delivering effective customer service is now more than ever the most important strategic differentiator. Zylinc enables enterprises to align the entire organization around one mission: Providing the best customer service possible.
The company has great potential: A global market of more than 100 million private and public enterprise workers with a strong need for, and budgets to buy, the company’s solutions. Instant access to accurate and relevant information, at the time a transaction takes place, is the key to providing good customer service. By converging information and communication technologies in a new and more efficient way, Zylinc enables just that, better and cheaper than anybody else in the marketplace.
The benefit in terms of hard savings is significantly increased enterprise worker productivity, providing a dramatic return on investment.
Zylinc’s solutions also help maximize value from each customer by enabling all enterprise workers to deliver personalized and expedient service, building customer loyalty.
Zylinc enables enterprises to make better use of their large investments in existing infrastructure, independently of whichever vendor supplies it. I particularly like the fact that Zylinc’s solutions offer low risk and easy implementation, and that Zylinc is non-invasive compared with existing technology infrastructures. With a clear value proposition and an agnostic systems architecture, any responsible enterprise executive will want to evaluate Zylinc’s solutions.”
Zylinc wants take to define new global standards for the ability of organizations to deliver optimal personalized services to their users at the lowest cost possible. Zylinc offers the best solutions in the market for streamlining people-centric business processes, externally towards users and internally between colleagues.
Zylinc wants to work closely with major corporations and organizations that want to differentiate themselves from their competitors through optimal customer service and improved employee productivity. We develop and implement solutions that establish sustainable competitive advantages in terms of customer loyalty through improved personalized services, increased efficiency, and profitability in people-centric business processes.