Zylinc brings enterprise voice to Skype for Business

This month we participated in Skype for Business User Days held at Hindsgavl Castle on Fyn.2 great days with workshops, networking and complete focus on how Zylinc brings enterprise voice to Skype for Business as a telephone system using Zylinc Attendant Console, omni-channel Contact Center, next generation Service Center and Mobile Presence. Many enterprises have…

The smart Mobile and modern UC solution

Many companies in the small and medium sized businesses have experimented with moving all telephony to a mobile platform. For some, it has worked well and for others it has proven a challenge as not all employees have corporate phones, not all employees have coverage equally well and not all users like to let go…

Atea Anywhere

Delivering Unified Communication based on Zylinc At our recent Partner Kickoff, our long-term partner Atea presented the Atea Anywhere concept that is an all-inclusive UC solution delivered as a service by Atea. The solution includes key capabilities such as basic with telephony, personal video, chat/presence, extended with any device and meeting room for video conferencing…

In the name of charity

Our COO Henning Nielsen and Channel Management Director Lars Barthold Nielsen recently returned from a challenging 3 day networking tour travelling 350 km along the Camino de Santiago in Spain. A great experience with a very special atmosphere. The process began in March and has offered great networking with clients and partners leading to interesting…

Partner Kick-off sneak previews

Ultimate supervisor power, web clients, chat-to-video and clientless agents We are still very appreciative for the big interest shown at our resent Partner Kick-off event held in Copenhagen. At the event we demonstrated significant advancements within the Zylinc Suite including supervisor module, web and mobile clients, chat “up-scaling” to Voice/video as well as clientless agents. Specifically, we showed new…

New Zylinc blog

This is the start of a new Zylinc blog with focus on the evolution of next generation service center and operator / front desk solutions. These solutions evolve from legacy telephony over SIP to modern communication platforms such as Skype-for-Business, Cisco and social media. Zylinc is a leader in next generation service center and universal front…

What we do and how it works

Zylinc liberates technology, connecting the modern world by providing companies and organisations with innovative Unified Communication solutions. Our flexible solutions integrate multiple communication channels and allow all employees to communicate effectively with each other and customers. This leads to better resource allocation, better customer service and higher profitability.