Set up SIP trunks and SIP settings

This information is primarily for administrators and/or people who manage Zylinc solutions

SIP (Session Initiation Protocol) is the most important communication protocol used in IP telephony. A SIP trunk is a virtual version of an analog phone line. Just like an analog phone line, a SIP trunk can be thick or thin, that is it can have many or few channels.

You get a SIP trunk from your IP telephony service provider. If you get your Zylinc Novus solution from one of Zylinc's many highly qualified system integration partners, they'll often set up the SIP trunk(s) for you.

If you're going to set up SIP trunks and specify SIP settings, you'll find help for every setting directly in the Zylinc Novus Configuration Manager: Log in to your Novus Configuration Manager, and, in the Contact center and PBX configuration section, select either SIP settings or SIP trunks.