Zylinc Statistics Portal

For our CC/SC/AC users, Zylinc has developed a statistics module with reporting functionality and overview on call handling, efficiency of agents, and information for workforce planning and adjustment of all call flow, in order to use e.g. Contact Center resources efficiently. User Experience is the key in all our solutions and we have recently redesigned…

Atea Anywhere

Delivering Unified Communication based on Zylinc At our recent Partner Kickoff, our long-term partner Atea presented the Atea Anywhere concept that is an all-inclusive UC solution delivered as a service by Atea. The solution includes key capabilities such as basic with telephony, personal video, chat/presence, extended with any device and meeting room for video conferencing…