Broadsoft Connections

We just finished BroadSoft Connections in San Antonio, Texas and experienced an overwhelming interest. The team were busy with meetings during the conference, and the demo area was busy during and outside regular opening hours. In particular, we were very encouraged and quite enthusiastic about the outlook for our telco business, as we saw tremendous…

Zylinc brings enterprise voice to Skype for Business

This month we participated in Skype for Business User Days held at Hindsgavl Castle on Fyn.2 great days with workshops, networking and complete focus on how Zylinc brings enterprise voice to Skype for Business as a telephone system using Zylinc Attendant Console, omni-channel Contact Center, next generation Service Center and Mobile Presence. Many enterprises have…

Atea Anywhere

Delivering Unified Communication based on Zylinc At our recent Partner Kickoff, our long-term partner Atea presented the Atea Anywhere concept that is an all-inclusive UC solution delivered as a service by Atea. The solution includes key capabilities such as basic with telephony, personal video, chat/presence, extended with any device and meeting room for video conferencing…

Partner Kick-off sneak previews

Ultimate supervisor power, web clients, chat-to-video and clientless agents We are still very appreciative for the big interest shown at our resent Partner Kick-off event held in Copenhagen. At the event we demonstrated significant advancements within the Zylinc Suite including supervisor module, web and mobile clients, chat “up-scaling” to Voice/video as well as clientless agents. Specifically, we showed new…

New Zylinc blog

This is the start of a new Zylinc blog with focus on the evolution of next generation service center and operator / front desk solutions. These solutions evolve from legacy telephony over SIP to modern communication platforms such as Skype-for-Business, Cisco and social media. Zylinc is a leader in next generation service center and universal front…