Partner Kick-off sneak previews

Ultimate supervisor power, web clients, chat-to-video and clientless agents We are still very appreciative for the big interest shown at our resent Partner Kick-off event held in Copenhagen. At the event we demonstrated significant advancements within the Zylinc Suite including supervisor module, web and mobile clients, chat “up-scaling” to Voice/video as well as clientless agents. Specifically, we showed new…

New Zylinc blog

This is the start of a new Zylinc blog with focus on the evolution of next generation service center and operator / front desk solutions. These solutions evolve from legacy telephony over SIP to modern communication platforms such as Skype-for-Business, Cisco and social media. Zylinc is a leader in next generation service center and universal front…