The prize-winning Zylinc unified help is a separate website that covers a wide range of Zylinc-related concepts and procedures.
It has interactive video simulations, examples, tips, useful tools for download, and how-tos to get you where you want to go, but – importantly – it also covers broader scopes to get you where you perhaps didn’t even realize that is was possible to go with customer service and unified communications.
Zylinc unified help is relevant no matter whether you’re a Zylinc end user, super user, supervisor, administrator, technician, consultant, or commercial partner. Just like Zylinc’s software, it brings together information that you previously had to access through different channels and in different formats.
We’ve produced all content on Zylinc unified help with the audiences’ needs in mind – that’s your needs. Say hello to real help that matches your customer service world and your customer service tasks, and wave goodbye to old-fashioned, system-oriented, dusty documentation.
Zylinc unified help is a 2018 UK Technical Communications Awards winner. For more than two decades, the prestigious award has recognized the value of clear, concise, and effective information products, providing an international platform for companies, teams, and individuals to be rewarded by industry experts for their achievements.
The awards judging panel said:
“The Zylinc unified help site is a significant achievement. The site has an ambitious scope of products, user profiles, information types and business process integration … This is an excellent example of a unified communications hub. It is easy to navigate around. The design is clear and consistent. There is so much information that a user needs to know, and they have managed to get everything you need to know into one hub … Truly excellent work.”