Inspiration & certification

“What a week! The power of the Microsoft Intelligent Cloud and the Microsoft Intelligent Edge. News on Teams API and the next SfB server, more on that from Zylinc later this year, as we close in on certification. … Thanks Microsoft, see you all next year!” That’s what my colleague Hans Ulrik Madsen, Zylinc’s Director…

Cloud-ready with Azure and AWS

Zylinc solutions are ready to run in the cloud. We’ve been able to run Zylinc solutions on Microsoft Azure for more than two years, and recently we got our first customer who uses Amazon Web Services (AWS) as their platform. The benefits of cloud computing are many, including flexibility of delivery, operational cost savings, self-service,…

Log collection made easy

If you need help with your Zylinc solution, you can greatly help the supporters help you, if you attach log files from your Zylinc system to your support case. A Zylinc system is typically made up of many different modules, and the log files are often placed in many different folders, depending on your environment,…

Zylinc user networking group meets again

The Zylinc user networking group held yet another meeting on 23 May 2018. This time the venue was Sortebro Kro, adjacent to an idyllic open-air museum just outside of Odense, the birthplace of Hans Christian Andersen. As always, the participants vividly described and discussed their day-to-day needs as well as strategic goals, and they were…

New Zylinc Unified help

We’ve just launched Zylinc’s new Unified help site. Unified help covers multiple Zylinc-related concepts and procedures, and it contains videos, useful tools, tips, examples, etc. It’s relevant no matter whether you’re a Zylinc end user, super user, administrator, technician, consultant, or commercial partner. All content on Unified help is produced with the audiences’ needs in…

User networking group in historical surroundings

For this year’s second Zylinc user networking group meeting, participants from many different customers recently met in the historical surroundings of Dragsholm Castle (first mentioned by sources from the 14th century) about an hour’s drive from the Danish capital of Copenhagen. Participants came from organizations as diverse as financial institutions, government, manufacturing, sales, etc. who…

Zylinc Partner Kickoff 2017

On 15th September a large group of dedicated people from around 20 partners joined Zylinc for the 2017 Partner Kickoff day in Copenhagen. Attendees were able to choose between two all-morning tracks, about sales/customer experience and technical aspects respectively. In the afternoon, partners gained insight into strategies, architecture, integration options, new development, and quality assurance…

Certified for Skype for Business

Zylinc recently became the first Danish provider to be certified for Skype for Business 2015 for Attendant Console and Contact Center. The Skype for Business App Certification Program is designed to offer Microsoft customers the added assurance of third-party solutions that have demonstrated a high-quality experience and compatibility when deployed with Skype for Business. Only…

Zylinc user networking group

In mid-May, 13 users of Zylinc solutions met at Bredal Kro near the Danish city of Vejle to network, exchange ideas, discuss best practices, and talk about what they wanted from Zylinc in the future. The user networking group (in Danish: ERFA-gruppe) was set up by Zylinc, who also arranged the venue, refreshments and dinner,…

Ny telefoniløsning giver overblik og præcision

 Børns Vilkår har siden 1987 arbejdet for at sikre, at ingen børn i Danmark bliver svigtet – hverken af de nærmeste voksne eller af samfundet. Børns Vilkår tilbyder rådgivning til forældre og pårørende på ForældreTelefonen og til børn og unge på BørneTelefonen. På BørneTelefonen sidder frivillige klar til at lytte og rådgive børn og unge…